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GUEST DOCUMENTS · VERSION 2026-10-15

Pet policy & guest agreement

A thoughtful stay for every guest, including four-legged ones. Please read this policy before bringing a pet to Nandanvan Estate ~ A Serene Coffee Plantation Retreat near Kodaikanal. Your booking confirmation and the property’s house rules provide any home-specific limits or restrictions.

Download PDF ↓Acceptance is recorded securely during online check-in for reservations with pets.

Before you arrive

  1. Pets are permitted only at properties explicitly marked pet-friendly and only after the reservation records the number of pets. Please tell Reservations about any change before arrival.
  2. The property-specific pet limit, applicable pet fee and any restrictions shown in your booking confirmation or communicated before acceptance govern your stay. Do not assume that every pet-friendly home has the same rules.
  3. Please bring your pet’s food, bedding, bowls, medication, waste bags and current vaccination information. Tell us in advance about any assistance your pet may need.

During your stay

  1. Keep pets supervised and under reasonable control. Use a lead where requested by the caretaker, in shared areas or near other guests, staff, animals or wildlife.
  2. Do not leave a pet unattended in the home unless the property team has expressly agreed. Please keep pets off beds, sofas and other upholstered furniture unless the property has specifically permitted this.
  3. Clean up pet waste promptly and use the disposal method explained by the property team. Please wipe muddy paws before entering and protect furniture and linens from avoidable soiling.
  4. Pool, lawn, dining and other space restrictions vary by property. Follow the house rules and on-site directions; a pet-friendly listing does not itself grant access to every area.
  5. If your pet becomes unwell, distressed or aggressive, contact the property team promptly and take appropriate steps to protect your pet and others.

Damage, cleaning and assistance

  1. Tell the property team promptly about any damage or incident. Reasonable, evidenced costs of damage or cleaning beyond ordinary turnover may be charged after the details are shared with you; there is no automatic penalty.
  2. Pet care, feeding and veterinary support are not included unless expressly agreed as a separately described service. In an emergency, the team can help you locate local assistance but cannot guarantee its availability.
  3. The lead guest remains responsible for supervising their pet and for complying with applicable law and the property’s disclosed rules. Nothing in this policy limits rights or remedies that cannot lawfully be excluded.