EFFECTIVE · 11 OCTOBER 2026
Cancellation conditions are not identical across all properties. The cancellation schedule or written policy displayed for a property and accepted at checkout governs that direct reservation. Any explicitly agreed terms in the booking confirmation also apply. This page explains how those terms are administered; it does not create a universal refund period or override mandatory legal rights.
1. Before you confirm
Review the property page, final booking summary and confirmation for the applicable cancellation deadline, refund or Future Stay Voucher percentage, payment terms, taxes, fees, security deposit and any non-refundable components. If a property's policy is not sufficiently clear, contact reservations before making payment. An inquiry-only request does not itself incur a cancellation charge or create a paid reservation.
2. How to request cancellation
Email reservations@wanderlustlifespaces.com from the address used for the booking and include the reservation number, property name and lead guest. The effective request time is when our reservation team receives a complete request through that channel, subject to the applicable property's written terms. We will acknowledge the request and state the applicable outcome.
3. Refunds and vouchers
Any eligible refund is calculated under the confirmed property's cancellation terms and returned, where practicable, to the original payment method. Payment-provider and banking processing times can vary; we will provide the refund status or reference when available. A Future Stay Voucher, where expressly provided by the relevant property's terms and chosen or accepted by the guest, is governed by its issued conditions. Refundability of taxes, payment charges, extras and deposits follows the booking terms and applicable law; a refundable security deposit is handled separately from the accommodation charge.
4. Changes, no-shows and interruptions
Date or property changes are requests, not automatic amendments. They require availability and any applicable repricing or written approval. No-shows, early departures and shortened stays are treated under the confirmed booking terms unless a mandatory legal right applies or a different remedy is agreed in writing. If we or a property cannot honour a confirmed reservation, we will contact you promptly about a lawful remedy, which may include suitable alternatives or a refund as circumstances require.
5. Third-party channel bookings
For reservations made on an online travel agency or other external platform, submit changes and cancellations through that channel. Its accepted cancellation, refund and payment terms govern the transaction; we cannot unilaterally alter that platform's refund decision or payment processing.
6. Assistance and rights
For a dispute or an exceptional circumstance, contact our reservations team with supporting details. Each request will be assessed against the confirmed booking terms and applicable law. Nothing in this policy removes non-excludable consumer rights. For help, email reservations@wanderlustlifespaces.com or call +91 7078076622.